S H I P P I N G  &  R E T U R N S

Return Policy/Conditions of Sale

Kaiser Atelier strives to achieve the highest level of service in our industry. Our goal is to provide our customers with the best possible customer experience. We aim to provide nothing but the best in quality and service.

 

Special Orders

Special order merchandise is custom made upon order and is non-returnable and non-refundable.

Due to the fact that all pieces are made to order, it is possible that during high volume demand the lead time and shipping time can be extended.

Please contact us if you need a special size in a particular piece. In most instances we can accommodate you.